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Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using DocMind AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

DocMind AI provides an AI-powered platform for creating chatbots trained on your documents and website content. The Service includes document processing, AI training, chatbot hosting, and related features.

3. Account Registration

To use certain features of the Service, you must create an account. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. User Content

You retain ownership of all content you upload to the Service ("User Content"). By uploading User Content, you grant us a limited license to process, store, and use it solely to provide the Service to you.

You represent and warrant that:

  • You have all necessary rights to upload the User Content
  • The User Content does not violate any laws or third-party rights
  • The User Content is not harmful, fraudulent, or deceptive

5. Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware or harmful code
  • Engage in spam or unauthorized advertising
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Collect data from the Service without permission

6. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We may change pricing with 30 days notice.

7. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may cancel your account at any time through your account settings. Upon termination, your right to use the Service ceases immediately.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of New South Wales, Australia.

13. Contact

If you have questions about these Terms, please contact us at:

Email: Daniel@docmind.com.au