Predictable pricing for grounded AI support

Pay for the support workflow,not every successful answer.

Start free, then pick the DocMind plan that fits your source depth, message volume, and team size. Pricing stays flat as you scale support automation. No per-resolution fees.

No per-ticket AI pricingBuilt for ecommerce and internal helpdesksFlat plans in USD
Plans

Choose the plan that matches the workflow you want live first

Monthly billing is the default. Switch to yearly when you want a lower effective monthly price without changing the plan structure.

Choose yearly to save about 17%
Best for first tests

Free

Validate one support workflow before you put DocMind in front of a real team or customer queue.

$0
/mo
Billed monthly in USD

Switch to yearly to lower the effective monthly cost.

Chatbots
1
Source pages
50
Messages
100/mo
Team users
1
What you get
  • Website widget embed
  • Basic source types
  • 5 support tickets / month
Best for lean teams

Personal

Good when one person is proving that grounded answers can reduce repetitive support volume.

$29
/mo
Billed monthly in USD

Switch to yearly to lower the effective monthly cost.

Chatbots
3
Source pages
3k
Messages
3k/mo
Team users
1
What you get
All features from Free, plus
  • Premium embedding models
  • Chat history
  • 20 support tickets / month
Most Popular
Best for active support teams

Standard

The core plan for ecommerce and support workflows that need real coverage, cleaner escalation, and multilingual support.

$59
/mo
Billed monthly in USD

Switch to yearly to lower the effective monthly cost.

Chatbots
10
Source pages
6k
Messages
6k/mo
Team users
5
What you get
All features from Personal, plus
  • Shopify order tracking
  • 95+ languages
  • Basic question analytics
  • Remove DocMind branding
  • 50 support tickets / month
Best for multi-workflow rollout

Business

Built for teams scaling beyond one assistant and needing stronger analytics, support, and rollout headroom.

$149
/mo
Billed monthly in USD

Switch to yearly to lower the effective monthly cost.

Chatbots
50
Source pages
18k
Messages
18k/mo
Team users
10
What you get
All features from Standard, plus
  • Priority support
  • Advanced question analytics
  • Enterprise-grade security
  • 150 support tickets / month
  • API access and research features coming soon
Best for custom deployment

Enterprise

For large orgs that need bigger limits, tighter governance, and a rollout shaped around internal requirements.

$499
/mo
Billed monthly in USD

Switch to yearly to lower the effective monthly cost.

Chatbots
100
Source pages
100k
Messages
100k/mo
Team users
20
What you get
All features from Business, plus
  • Unlimited support tickets
  • Advanced analytics
  • Enterprise-grade security
  • White-label options coming soon
Included in the buying story

Why DocMind pricing converts better than usage-heavy AI tools

Buyers usually do not want another AI bill that gets harder to predict as automation improves. DocMind keeps the commercial model tied to plan capacity and support workflow scope instead.

Grounded answer layer

Use approved source content instead of generic model-only replies.

Widget-ready deployment

Launch a support assistant without building a custom front end first.

Team scaling path

Start small, then add more docs, team members, and workflows as usage grows.

Global support coverage

Serve multilingual support flows as you move beyond one market or one queue.

Pricing FAQ

Questions buyers ask before they commit

These are the objections that usually matter most: pricing model, upgrade timing, rollout risk, and whether there is a credible path from free testing to production use.

Do you charge per AI resolution or per ticket?
No. DocMind pricing is plan-based rather than per-resolution. You upgrade when you need more capacity, not because a workflow finally starts working.
Can I switch plans as my volume changes?
Yes. You can upgrade or downgrade at any time. Changes apply with normal proration where relevant.
What happens when I get close to plan limits?
We'll notify you before limits become a blocker so you can upgrade deliberately instead of discovering it after the workflow is already live.
Is there a cheaper way to test before committing?
Yes. Start with the Free plan to validate the workflow, then move to a paid plan once you know the answer quality and source coverage are working.
Can larger teams get custom rollout help?
Yes. If you need a custom rollout, security review, or enterprise-style buying process, contact us and we can work through it with you.
Need help choosing?

Pick the plan that matches the workflow you want live first.

If you are still comparing tools, book a workflow demo. If procurement, security review, or rollout scope matters more than the self-serve path, contact us directly.