About DocMind

One founder, one product, built for stores like yours

DocMind is built by Di, a solo founder based in Melbourne, Australia. No VC team, no 50-person company - just one person who saw small Shopify stores drowning in repetitive support tickets and decided to build something simple enough that a solo founder could actually use it.

Why DocMind exists

Enterprise support tools like Gorgias and Zendesk are useful if you can afford $300+/month and have a team to configure them. But most Shopify stores are not there yet. They are solo founders doing $5K-$50K a month, answering the same questions over and over, with no time and no team.

DocMind is for them. Flat $9.90-$59/month pricing. Set up in 10 minutes. No team management, no per-ticket fees, no enterprise sales calls.

Honest commitments

• No per-ticket fees, ever. Your bill stays flat as your store grows.
• No fake testimonials. Every quote on this site comes from a real user.
• Cancel anytime. No contracts, no minimum terms.
• I read every email. Reach me at hello@docmind.com.au.

Get in touch

Questions? Feedback? Want to talk shop about running a small ecommerce business? Email me directly at hello@docmind.com.au.