Help Center
Find answers, guides, and support for DocMind AI.
Getting Started
New to DocMind? Start here.
Frequently Asked Questions
How do I create a chatbot?
Sign up for a free account, click "Create Bot", add your website URL or upload documents, and your AI chatbot will be ready in minutes.
What file formats do you support?
We support PDF, DOCX, TXT, HTML, and can also crawl websites directly. Most common document formats work out of the box.
Is my data secure?
Yes. All data is encrypted in transit and at rest. We never train our AI on your data. See our security page for more details.
Can I customize the chatbot appearance?
Yes. You can customize colors, position, welcome messages, and more to match your brand.
Do you offer a free plan?
Yes. Our free plan includes 1 chatbot with limited messages per month. Upgrade anytime for more capacity.