For small Shopify stores

AI answers from your store content.

Name: See the first-answer workflow
Uploaded: 2026-03-01T00:00:00+11:00
Description: Add a source, inspect the answer, and install only when it is ready.

Add your policies, product pages, FAQs, or files. DocMind automatically answers customer questions in their own words using the sources you approve. Uncertain or sensitive cases can move to a person.

Start free with 50 trial AI replies. Paid plans start at $9.90/month. No credit card required.

Build my AI assistant See how sources become answers

AI answer flow

Approved content in. AI answer out.

01 · Approved sources

Indexed

Returns policyProduct pagesStore FAQs

02 · Customer question

“Can I try DocMind before paying?”

03 · AI answer

Source-grounded

Yes. The Free plan includes one assistant and 50 AI replies. No credit card required.

Source: Pricing · Free plan · illustrative

04 · Human handoff

No reliable source or a sensitive request? Move it to a person.

The live AI waits until the page settles or you launch it, keeping the first render light.

Proof you can inspect

Ask your own question

The live demo generates an AI reply from approved DocMind content—not only the suggested quick answers.

See how sources become answers

Follow one policy, product page, or file from import to a tested customer reply and human handoff.

Talk directly to the founder

DocMind is founder-built in Melbourne, with direct support from Di.

Real customer proof

Approved examples, without invented metrics.

K9-alert, B&H, and 221B describe how DocMind made project knowledge easier to search and reuse. These are qualitative customer references, not unverified conversion claims.

K9-alert

Reusable project knowledge, faster retrieval, and fewer repetitive responses.

Steve

Founder / Owner

B&H

Searchable project materials and faster content workflow operations.

Zan

Brand Manager

221B

A searchable reusable knowledge system for project materials.

Micheal

Owner

Start with approved sources. Then test the AI.

The onboarding path stays focused until DocMind has indexed trusted store content and generated a grounded test response. Installation comes after you have checked what customers will receive.

Add one trusted source

Paste your store URL, upload a file, or add a prepared Q&A pair. Start with the pages that answer your most repeated question.

Test the first AI answer

Ask a real customer question in the private playground. Fix source gaps before anything reaches your storefront.

Install when it is ready

Copy the widget snippet into your site. Unanswered or sensitive questions can stay on a human handoff path.

Product walkthrough

See the first-answer workflow

Add a source, inspect the answer, and install only when it is ready.

Open the live demo

Test free. Pay only when the assistant is useful.

The recommended path starts with one source and one real question, not a sales call or a credit-card form.

Recommended first step

Free

Create one assistant, index a source, and test up to 50 AI replies before choosing a paid plan.

to test

1 assistant

50 trial AI replies

No credit card

Build an AI assistant

For a small live store

Starter

Keep a small support assistant running with 200 monthly replies and 100 monthly tickets.

$9.90

/month

200 replies/month

100 tickets/month

Flat monthly price

Compare paid plans

Shopify integration

Start with policy questions. Add order tracking when you need it.

Train on storefront and policy pages, test the answers privately, then embed the widget in your theme. Standard includes Shopify order tracking. The public App Store listing is in review, so new stores can join the current early-access path.

Shipping, return, sizing, and product questions
Order tracking on the Standard plan
Human handoff for exceptions
One storefront workflow before a wider rollout

Review Shopify setup

Frequently asked questions

The practical details to check before you add DocMind to a live storefront.

What does DocMind do?

DocMind turns the website pages, policies, FAQs, and files you choose into a customer-facing support assistant. You can test answers privately before installing the widget.

Can I try it before paying?

Yes. The Free plan includes one assistant and 50 trial AI replies. No credit card is required to create a source and test the first answer.

What happens when the assistant cannot answer?

DocMind is designed to stay grounded in the sources you add. When the answer is missing or a question needs a person, you can route the conversation to a human handoff instead of relying on a guessed response.

Does it work with Shopify?

Yes. You can train an assistant on Shopify storefront and policy pages, embed the widget in your theme, and use Shopify order tracking on the Standard plan. The public Shopify App Store listing is currently in review.

Does it work on non-Shopify websites?

Yes. The script widget works on sites where you can add a small embed snippet, including WordPress, Webflow, React, Next.js, and plain HTML sites.

How much does it cost?

You can test DocMind free. Starter is $9.90 per month, Personal is $29 per month, and Standard is $59 per month. Annual billing is optional.

Let AI handle repeat questions. Keep people for the exceptions.

Create the assistant, approve a source, and test how it answers. You do not need to choose a paid plan first.

Start free

No credit card · 50 trial AI replies · Founder support

AI answers from your store content.

Add your policies, product pages, FAQs, or files. DocMind automatically answers customer questions in their own words using the sources you approve. Uncertain or sensitive cases can move to a person.

Start free with 50 trial AI replies. Paid plans start at $9.90/month. No credit card required.

Start with policy questions. Add order tracking when you need it.

Shipping, return, sizing, and product questions

Order tracking on the Standard plan

Human handoff for exceptions

One storefront workflow before a wider rollout

Review Shopify setup