Don't Let Customers Wait.
Turn Your Docs Into A 24/7 Support AI Agent.

DocMind absorbs your business docs, PDFs, and website in minutes. It resolves 80% of repetitive queries instantly, letting your team focus on high-value work.

No credit card required
30 Days Free Trial
AI Answers From Docs
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What's your return policy for electronics?
Assistant
Daniel

Our electronics return policy includes:

  • ✓ 30-day money-back guarantee
  • ✓ Free return shipping Australia-wide
  • ✓ Full refund within 5 business days
Assistant

Trusted by 25K+ Businesses

TOTO
B&H
Taqua
McDonald's
Nando's
Christie
Takagi
MLILY
Gujin Shanjiu
HP
TOTO
B&H
Taqua
McDonald's
Nando's
Christie
Takagi
MLILY
Gujin Shanjiu
HP

How DocMind Works

Three simple steps to launch your custom AI assistant.

1. Import Data

Upload PDFs, connect your website, or paste text. We support over 20+ file formats.

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2. Train & Customize

Customize your bot's personality, instructions, and appearance to match your brand.

3. Embed & Launch

Copy a simple code snippet to your site or use our API to integrate anywhere.

Why Us

Smart Aussies Choose DocMind. Here is Why.

Local Data Sovereignty

Your data never leaves Australian shores. Hosted securely in Sydney/Melbourne to meet local compliance (Privacy Act).

Lock in Your Costs in AUD

Stop worrying about the falling Aussie Dollar or hidden bank transaction fees (3%). With DocMind, you pay a flat AUD price. No surprises on your bank statement.

Claim Back Your 10% GST

US SaaS tools often lack valid Tax Invoices, effectively costing you 10% in unclaimed GST. We provide ATO-compliant invoices instantly, ensuring you claim your full 10% back on your BAS.

We Sleep When You Sleep

Need help at 2 PM Sydney time? We are online. Don't wait 24 hours for a US support team to wake up.

Why It Pays For Itself

Hire a 24/7 intelligent agent for less than the price of your morning coffee.

$0.07AUD

Cost Per Hour

Compare to $30+/hr for humans. 24/7 coverage on the Personal plan.

80%Deflection

Ticket Resolution

Automatically resolve repetitive FAQs. Only escalate complex issues.

< 5sResponse

Average Wait Time

Instant answers, 24/7. No more "we'll get back to you".

10mSetup

Time to Value

No training required. Just upload your docs or sync your URL.

Everything you need to build powerful AI

From data ingestion to deployment, we provide the complete toolkit for your AI journey.

Train on Any Data

Import data from websites, PDFs, Notion, or text files. We automatically process and index everything for optimal retrieval.

Embed Anywhere

Add a chat widget to your website with a single line of code. React, Vue, HTML - we support it all.

Deep Analytics

Gain insights into user queries, popular topics, and bot performance. Improve your content based on real data.

Advanced Models

Powered by GPT-4o, Claude 3.5 Sonnet, and other top-tier models. Choose the best brain for your bot.

One-click Updates

Your bot stays up-to-date. Re-crawl your sources with a single click to ensure answers are always current.

Anti-Hallucination

Strict guardrails ensure your bot only answers from your data. No invented facts or "hallucinations".

Smart Context

Advanced context awareness understands follow-up questions and "it" references perfectly like a human.

Enterprise Secure

Bank-grade encryption, SOC 2 compliance ready, and strict data isolation. Your data is safe with us.

Integrates With Any Website

Drop in a lightweight script—no backend changes required.

Next.js

Next.js

Next.js optimized React component

React.js

React.js

Easy to use React components

WordPress

WordPress

Paste script tag

Shopify

Shopify

Help Customer To Track Order

Webflow

Webflow

Add to embed element

Any HTML

Any HTML

Works everywhere

Shopify
Shopify Integration

Seamless Shopify Order Tracking

Your customers can instantly track their orders through the AI chatbot — no need to contact support or send emails. Reduce support tickets by up to 60%.

  • Real-time order status updates
  • Carrier and tracking number display
  • Zero-code Shopify integration
  • Works 24/7 without human intervention
Track Order Form
Order Tracking Result

Loved by Teams Worldwide

Join thousands of companies automating their customer support with DocMind.

DocMind saved us 80% of support time. Absolutely game-changing for our team!

Emily Parker
Emily Parker
VP of Customer Experience, NovaCare

The Shopify order tracking feature is a total game-changer. Customers love it!

Marcus Chen
Marcus Chen
Head of E-Commerce, PureBlend Co.

No more answering repetitive order queries. This is the future of ecommerce support.

William Hayes
William Hayes
CEO, OakLeaf Naturals

Setup took 5 minutes. Results were immediate. Best investment this quarter.

Sophia Martinez
Sophia Martinez
CXO, VelvetHome

Customer satisfaction up 40% since we implemented DocMind. Highly recommend!

James Anderson
James Anderson
COO, PrimeFit Supplements

DocMind saved us 80% of support time. Absolutely game-changing for our team!

Emily Parker
Emily Parker
VP of Customer Experience, NovaCare

The Shopify order tracking feature is a total game-changer. Customers love it!

Marcus Chen
Marcus Chen
Head of E-Commerce, PureBlend Co.

No more answering repetitive order queries. This is the future of ecommerce support.

William Hayes
William Hayes
CEO, OakLeaf Naturals

Setup took 5 minutes. Results were immediate. Best investment this quarter.

Sophia Martinez
Sophia Martinez
CXO, VelvetHome

Customer satisfaction up 40% since we implemented DocMind. Highly recommend!

James Anderson
James Anderson
COO, PrimeFit Supplements

The best AI customer support solution out there. Nothing else comes close.

Olivia Bennett
Olivia Bennett
Director of CX, SunGlow Skincare

ROI exceeded expectations. We broke even in the first month!

Daniel Kim
Daniel Kim
Founder, GreenLeaf Apparel

Beautiful interface, simple integration, amazing results. What more could you want?

Isabella Ross
Isabella Ross
VP Operations, AquaVita Beverages

Our support team can finally focus on complex issues. DocMind handles the rest.

Ethan Wright
Ethan Wright
CTO, Luxe Living Co.

24/7 auto-responses mean we never miss a lead. Revenue is up 25%!

Ava Thompson
Ava Thompson
CMO, FreshBrew Coffee

The best AI customer support solution out there. Nothing else comes close.

Olivia Bennett
Olivia Bennett
Director of CX, SunGlow Skincare

ROI exceeded expectations. We broke even in the first month!

Daniel Kim
Daniel Kim
Founder, GreenLeaf Apparel

Beautiful interface, simple integration, amazing results. What more could you want?

Isabella Ross
Isabella Ross
VP Operations, AquaVita Beverages

Our support team can finally focus on complex issues. DocMind handles the rest.

Ethan Wright
Ethan Wright
CTO, Luxe Living Co.

24/7 auto-responses mean we never miss a lead. Revenue is up 25%!

Ava Thompson
Ava Thompson
CMO, FreshBrew Coffee

Shopify integration was seamless. Zero code required. Just works!

Noah Garcia
Noah Garcia
Head of Support, ZenWell Beauty

Customers think they're talking to a real person. The AI is that good.

Mia Johnson
Mia Johnson
COO, UrbanNest Home

Clean API, great docs, powerful customization. Developer approved!

Liam Brown
Liam Brown
CEO, PeakFit Athletics

Finally found the perfect customer support automation tool. Search is over.

Charlotte Davis
Charlotte Davis
VP Digital, BrightStar Foods

Fair pricing, powerful features, excellent service. The whole package!

Alexander Lee
Alexander Lee
Founder, WaveRider Outdoor

Shopify integration was seamless. Zero code required. Just works!

Noah Garcia
Noah Garcia
Head of Support, ZenWell Beauty

Customers think they're talking to a real person. The AI is that good.

Mia Johnson
Mia Johnson
COO, UrbanNest Home

Clean API, great docs, powerful customization. Developer approved!

Liam Brown
Liam Brown
CEO, PeakFit Athletics

Finally found the perfect customer support automation tool. Search is over.

Charlotte Davis
Charlotte Davis
VP Digital, BrightStar Foods

Fair pricing, powerful features, excellent service. The whole package!

Alexander Lee
Alexander Lee
Founder, WaveRider Outdoor

Frequently Asked Questions

Have questions? We're here to help.

How do I train my bot?
Simply upload your documents (PDF, TXT, MD) or provide a URL to your website. DocMind will automatically crawl and index the content to train your bot.
Can I customize the look of the chat widget?
Yes! You can customize the colors, logo, welcome message, and more to match your brand identity perfectly.
What AI models do you use?
We support the latest and greatest models including GPT-4o, GPT-4 Turbo, and Claude 3.5 Sonnet. You can switch models at any time.
Is my data secure?
Absolutely. We use enterprise-grade encryption for all data at rest and in transit. Your data is isolated and never used to train our base models.

Ready to transform your customer support?

Join thousands of companies using DocMind to automate support and delight customers.

No credit card required· 14-day free trial