Security First
Your data security and privacy are our top priorities. We implement industry-leading security practices to protect your information.
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Secure Infrastructure
Hosted on enterprise-grade cloud infrastructure with SOC 2 compliance and 99.9% uptime SLA.
Data Privacy
We never train our AI models on your data. Your documents remain private and confidential.
Access Controls
Role-based access controls, SSO support, and detailed audit logs for enterprise accounts.
Compliance & Certifications
Data Handling
When you upload documents or connect your website to DocMind, your data is processed securely and stored in encrypted form. We use your content solely to provide our AI services to you - we never share, sell, or use your data to train general AI models.
Data Retention
You maintain full control over your data. You can delete your knowledge sources at any time, and the data will be permanently removed from our systems within 30 days. Upon account deletion, all associated data is purged.
Report a Vulnerability
We take security seriously. If you discover a security vulnerability, please report it to security@docmind.com.au.