Fixed answers only
Visitors see the exact answer you configured. No model call, no training step, no invented reply.
Lite plan - no AI, no complexity, just answers. Give visitors approved fixed replies, and route every unmatched question into tickets with email capture.
Lite starts at $9.90; AI plans start at $29.
Visitors see the exact answer you configured. No model call, no training step, no invented reply.
When there is no Instant Answer match, the widget asks for email and question, then sends it to your tickets inbox.
Add the widget, create up to 10 Instant Answers, and review customer questions from the dashboard.
Lite is for teams that do not need AI chat, knowledge-base training, Shopify integrations, advanced analytics, or team collaboration. It keeps the widget focused on approved answers and customer question capture.
Upgrade to Personal or higher when you want AI chat trained on sources, files, websites, multilingual coverage, or ecommerce integrations.